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Master BGM Support
For product questions, bug reports, feedback, and technical help, email high0223@gmail.com.
Typical topics include installation, playback, batch export, app compatibility, and unexpected errors.
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For account or personal data deletion requests, please follow the instructions in our Privacy Policy. Include enough information for us to identify the request, but never include passwords, payment details, or other unnecessary sensitive information.
Help us help you faster
- Describe what you expected and what happened instead.
- Include your Android/iOS version and the Master BGM app version when reporting a technical issue.
- Share the steps that reproduce the issue and any visible error message.
- Do not attach private media unless it is necessary and you have permission to share it.
For general legal information, you can also review the Privacy Policy, and User Agreement.